Your own IT Department with Bunch of Cowboys Managed IT Services

Bunch of Cowboys Managed IT Services are a suite of essential services offered on a monthly flat rate to maintain the health, security, and performance of your core IT services. Including:

• Desktop Management
• Server Management
• Network Management

Our network and security experts operate your complete IT infrastructure — or just the critical infrastructure components that you choose. With all outsourcing choices you make, you gain the peace of mind of having IT problems found and resolved - quickly.

Bunch of Cowboys brings enterprise-class support and tools to small-to-medium businesses like yours. Leave the fire-fighting to us. Let us be your server, computers, and network watchdog with our automated remote monitoring, allowing you to focus on your core business and revenue-generating activities.

Contact us on 02 84576504 to talk about how we can help.

What does Managed Services mean? Answer: Transferring the ongoing I.T. management of your business' computers, networks, and software to Bunch of Cowboys, your trusted IT Service Provider. We manage your core IT infrastructure on your behalf, and employ a suite of processes and tools to maintain, optimize, and monitor your I.T hardware, network, systems and applications.

Our services include the following

• 24x7 monitoring
• Escalation & basic fixes
• Event log monitoring
• Back-up log checks
• Anti-virus log checks
• Server Availability
• Service Availability monitoring
• Monitoring for DNS, DHCP, and TS etc
• Basic response time monitoring
• Monitoring custom performance parameters
• Server health check and analysis of key trends
• Patch Assessment & management
• Service pack updates
• Log maintenance (both OS and Exchange)
• Virus definition & prevention
• Server tuning & cleaning
• All calls related to server issues or application issues

Your IT Department

Increased Productivity

Would'nt you rather your I.T. Service Provider knows before you? Say no to reactionary IT support. Reduce the business impact of IT failure by shortening the mean time from network failure to issue resolution by allowing us to watch your network through our priority response guarantee. Made possible by our enterprise level tools that provide detailed insights into the health, performance, and stability of your network, computers, servers, and applications. 

Cost Savings

24x7x365 monitoring provides visibility into your network allowing us to immediately determine the root cause of any network or appliation issue, thereby reducing the timely task of issue diagnosis from hours to mere minutes – resulting in substantial cost savings and downtime reduction for you.

A fixed monthly cost allows you to budget in advance to know what your I.T. services expenditure will be. Takes the focus away from hourly billing to a fixed monthly cost for agreed services and coverage.

Accountability and Transparency

Because we can monitor the connectivity of your Internet connection and externally hosted applications, we can provide reporting around the actual delivery of these SaaS services – all designed to ensure you are receiving the guaranteed service level you are paying for.

Your Outsourced IT Department

Your IT is in good hands. Our staff has over 25 years of combined experience and has relationships and certifications with Cisco, VMware, Hewlett-Packard, Microsoft, Symantec, and others.

Safety and Security of Your Network

By monitoring the performance of your firewall, antivirus and general network security services, we ensure that your network’s integrity is an ongoing priority. Let us make sure that your firewall and antivirus investment are working for you.